Code Ninjas is a large franchise that has grown to now over 450 locations in North America and the UK. At Code Ninjas we teach kids ages 5-14 the fundamentals of coding and STEM in a game-based and fun setting.

Working at a Code Ninjas franchise as the manager and doing marketing/sales, I have has the opportunity to grow and develop so many skills within the marketing field by both trial and error and getting information from professionsals in the field.

I have increased sales through successful lead generation through effective marketing campaigns via design, Mailchimp newsletters, social media content creation, and event organizing. I develope and execute marketing strategies creating awareness of the business and product offerings. I have great client acquisition and retention through friendly and effective customer service skills. Maintain business communication and coordinated meetings with third-party marketing/public relations company partnerships. Managerial duties during day-to-day operations maintaining customer relations, problem-solving, answering client inquiries, staff scheduling, opening, and closing duties. Budgeting, organization, and execution of event marketing is a skill I strongly value, successfull executing events (Grand Opening, Lilac Festival, School Functions, Community Events). Often in charge of conceptualization and execution of new program offerings that align with the business mission and values. I have effectively analyzed and set attainable KPIs.

Taught, supported, and provided a fun learning space for kids of various ages and skill levels through the movement of dance in many different styles expanding their knowledge of movement.

Retained reoccurring customers through great customer service tending to all their needs in a positive and friendly manner, as well as many online reviews mentioning fun and positive service. Promoted to supervisor due to consistent excellent work ethic and positive attitude while running the kitchen, tills, events, birthday parties, and more. Maintaining a clean and positive work environment for my employees by providing consistent support, an organized environment, a safe workplace, and accommodated for various skills/handicaps.