Preferred learners
- Canada
- Academic experience
Categories
Skills
Project scope
- What is the main goal for this project?
-
We want to be known as an organization that values the development of our people. To assist us in this goal, we would like to collaborate with students to assist with helping customers gain their best experience by resolving their concerns with empathy and care, documenting pain points to share with internal teams, and improving brand credibility. We have an idea of areas where training could be implemented, but we would also appreciate insight on recommended customer service areas.
- What tasks will learners need to complete to achieve the project goal?
-
- Reach out to customers in our database that have been unresponsive
- Maintain a positive attitude and attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Refer issues and questions to managers if necessary
- What is the main goal for this project?
-
We want to be known as an organization that values the development of our people. To assist us in this goal, we would like to collaborate with students to assist with helping customers gain their best experience by resolving their concerns with empathy and care, documenting pain points to share with internal teams, and improving brand credibility. We have an idea of areas where training could be implemented, but we would also appreciate insight on recommended customer service areas.
- What tasks will learners need to complete to achieve the project goal?
-
- Reach out to customers in our database that have been unresponsive
- Maintain a positive attitude and attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Refer issues and questions to managers if necessary
- How will you support learners in completing the project?
-
Students will connect directly with the manager for mentorship and supervision throughout the project.
About the company
- https://taxreviews.ca/
- 51 - 200 employees
- Sales, Technology, Banking & finance, Marketing & advertising
At Canada Tax Reviews, our tax recovery specialists are standing by and waiting to talk to you about your taxes. Our team is specially trained and uses some of the best software to uncover ALL of the taxes, grants, benefits, errors, and unclaimed credits that are available to you.