You are responsible for leading social media initiatives including executing a the social media strategy to drive business growth while improving our customer experience. You will be supporting and reporting to the owner, Flavia Zhamo. Each day will be fast-paced, challenging, rewarding and meaningful.

Who you are:

You are a digital native that is passionate about skincare, community building, and e-commerce. You have experience in working in retail environments (online and offline) and growing social channels. You are comfortable using Instagram, Facebook, Pinterest and other social media platforms. You care about providing a positive customer experience and genuinely empathize with our clients. You are comfortable working with limited oversight and have good judgment.

● Develop and execute a steady stream of genuine engagement with our community across our social media platforms

● Improve user/customer experience while increasing traffic and sales

● Execute the Dollar Eighty Strategy on Instagram using relevant comments and hashtags

● Lead analytics efforts to better understand site and user behaviour to identify opportunities of improving the experience and conversion rate

● Track all e-commerce marketing efforts and analyze data of performance

● Create visual and written content as needed

● Deliver and showcase the vision of the company, its initiatives, and corporate social responsibility to potential and existing customers.