Operations: Taking Tutoring Company Virtual

Closed
Your Score Booster
Vancouver, British Columbia, Canada
Richard Dalton
President
3
Preferred learners
  • Anywhere
  • Academic experience
Categories
Operations Project management
Skills
invoicing finance standard operating procedure operations research billing
Project scope
What is the main goal for this project?

We need help in operations switching from a tutoring mainly in our headquarter's city to a tutoring online to students in the U.S. and Canada.

This switch has already begun to online tutoring, but by July 31, we will close our headquartesr and switch to a virtual company, with employees and our clients (students) at their homes.

To accomplish this, we believe students will need to:

  • Research fulfillment (storing our books in a fulfillment center, tracking inventory and delivering them)
  • Switching finance (billing and invoices) to be handled completely electronically
  • Determining changes to administrative positions
  • Determining other key changes required to go virtual
What tasks will learners need to complete to achieve the project goal?

The final deliverables should take the form of:

  • Selection of a fulfillment center
  • Standard operating procedures for fulfillment, inventory and mailing
  • Standard operating procedures for finance
  • Updates to standard operating procedures for administration
  • Standard operating procedures for any other key tasks required for virtual company
  • A 30-minute presentation
About the company

our Score Booster offers SAT / ACT / AP / SSAT / ISEE / GRE / GMAT classes and tutoring. Our main market is Vancouver and we are seeking to expand worldwide via one-on-one tutoring via Zoom.