Digital Marketing Transformation for Enhanced Customer Engagement

Closed
Sniff & Bark
Vancouver, British Columbia, Canada
Faith Wu
Faith Wu She
CEO
(8)
4
Project
Academic experience
120 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Digital marketing Marketing strategy Social media marketing
Skills
marketing research customer service customer insights market dynamics strategic marketing quantitative research market analysis competitive analysis consumer behaviour strategic thinking
Details

Hello from Vancouver, Canada! We extend our warm greetings as we delve into a new venture aimed at enhancing our advertising strategies. As a fast-growing dog accessory and apparel business, our presence on Meta is pivotal in reaching our audience far and wide. We understand the importance of crafting high-quality advertisements that resonate with our customers and address their specific needs. Your expertise is crucial in this endeavor, and we are excited to embark on this market research project together.


Main Goal for the Project:


The primary objective of this market research project is to gain deep insights into our customers' preferences, aspirations, and unmet needs. By comprehensively understanding their desires and pain points, we aim to identify the missing piece in the market. Through meticulous research encompassing customer feedback, reviews, and other valuable data sources, our goal is to unearth the underlying concepts that will truly resonate with our audience.


Project Goals:


  1. Customer Insight Analysis: Students will dive into extensive customer feedback, reviews, and relevant market data available on Meta. Through rigorous analysis, they will discern patterns, preferences, and emerging trends, illuminating the unique needs of our target audience.
  2. Identifying Market Gaps: Through qualitative and quantitative research methods, students will identify gaps in the market. This involves pinpointing areas where customer demands are not adequately met, revealing opportunities for innovation and tailored advertising strategies.
  3. Concept Testing: Based on the insights gathered, students will formulate and test advertising concepts. These concepts will be designed to address the identified market gaps and resonate with our audience on Meta. Rigorous testing and refinement will be key to ensuring the effectiveness of these concepts.


Bonus Steps:


  1. Competitor Analysis: In addition to customer-focused research, students will conduct a thorough analysis of competitors' advertising strategies on Meta. Understanding what works for others and where they fall short will provide valuable benchmarks for our own campaigns.




In essence, this project is not just about gathering data; it's an opportunity for students to immerse themselves in the dynamic world of digital marketing. By collaborating with us, students will gain hands-on experience in market research, data analysis, and creative concept testing. Together, we embark on this journey to refine our advertising strategies, ensuring they resonate authentically with our audience and leave a lasting impact in the competitive realm of digital marketing on Meta.


Deliverables

Throughout the project, students will need to complete the following tasks to successfully achieve the project goal focused on marketing and research:


  1. In-Depth Market Analysis: Students will conduct a comprehensive market analysis, exploring customer behavior, preferences, and trends. This task involves utilizing various research methods to gather data on consumer habits, competitors, and emerging market opportunities.
  2. Customer Feedback Evaluation: Learners will collect and assess customer feedback from diverse sources, such as surveys, social media, and customer interactions. By systematically analyzing this feedback, students will identify common themes, pain points, and areas for improvement essential for enhancing customer satisfaction.
  3. Competitor Analysis: In addition to customer-focused tasks, students will conduct a thorough analysis of competitors' marketing strategies. This analysis includes dissecting competitors' campaigns, identifying successful approaches, and pinpointing gaps where our strategies can excel. Insights gained will inform the development of our unique marketing initiatives.



Final Deliverables:


Upon completion, learners are expected to present:


  1. Comprehensive Marketing Research Report: A detailed report summarizing the market analysis, customer feedback evaluation, concept ideation, competitor analysis, and the development of the strategic marketing plan. The report will offer valuable insights into consumer behavior, market dynamics, and the rationale behind the chosen marketing strategies.



By successfully completing these tasks and delivering comprehensive research findings and innovative marketing proposals, students will demonstrate their proficiency in market analysis, consumer research, and strategic thinking. This project will empower students with practical skills in marketing and research, preparing them for successful careers in the dynamic field of marketing.


Mentorship

Our onboarding process is designed to immerse learners in our company's culture and equip them with a profound understanding of our marketing strategies and market research methodologies. Here's a detailed breakdown of our approach:


1. Onboarding Call: We commence the onboarding journey with a dedicated onboarding call. During this interactive session, learners delve into the core aspects of our company's marketing ethos. We elucidate our mission, emphasize our values, and highlight the unique approach we take to market research and customer engagement. This step serves as the cornerstone, ensuring learners align their goals with our marketing strategies.


2. Actionable Plan Creation: Following the onboarding call, we develop a detailed, actionable plan tailored specifically for marketing and market research enthusiasts. This plan is thoughtfully crafted to introduce learners to our market research methodologies, customer segmentation strategies, and innovative marketing angles. By simplifying complex concepts into comprehensible modules, we facilitate a seamless understanding of our marketing techniques and research methodologies.



3. Customer Feedback Integration: We recognize the immense value of real-time feedback. As part of the onboarding process, learners gain access to insights derived from customer feedback on our current marketing initiatives. This transparent approach allows learners to understand customer preferences and areas for improvement. By integrating customer feedback, learners cultivate a proactive mindset, encouraging them to devise innovative marketing solutions that resonate with our audience.


4. Active Engagement and Mentorship: Throughout the onboarding journey, we maintain an active and supportive role. Our experienced marketing and research team members are readily available to provide necessary guidance, clarify doubts, and offer mentorship. We understand that learning in the dynamic field of marketing and market research requires continuous support. Therefore, our team adapts to the individual progress of each learner, ensuring they receive personalized assistance to navigate our marketing strategies effectively.


By embracing these strategies, our onboarding process offers an enriching experience for marketing and market research enthusiasts. Students gain hands-on exposure to our unique marketing methods and contribute actively to real projects. 


Through active engagement and mentorship, they enhance their creativity, problem-solving, and strategic thinking skills. Immersed in our marketing ethos and research methodologies, students acquire practical knowledge, preparing them for successful careers in these fields. 

We nurture the next generation of marketing innovators, fostering an environment where creativity thrives, and expertise flourishes.


Supported causes
Decent work and economic growth

About the company

Company
Vancouver, British Columbia, Canada
2 - 10 employees
Retail

We are a Vancouver-based Dog Accessory and Apparel brand. Sniff & Bark is the go-to destination for dog parents everywhere. We are a vibrant community that celebrates the unbreakable bond between dogs and their moms and dads.

Learn our story here: https://sniffandbark.com.co/pages/our-story