Science World - Volunteer Onboarding Process
Preferred learners
- Anywhere
- Academic experience or paid work
Categories
Skills
Project scope
- What is the main goal for this project?
-
The main goal of this project would be to investigate and suggest improvements for how our organization might standardize and automate the volunteer onboarding process across all the different types of volunteers so there is consistency among the process despite the different needs of each.
- What tasks will learners need to complete to achieve the project goal?
-
Students will complete the Digital Transformation Management (DTM) program founded by Simon Fraser University’s Beedie School of Business to help them with their project. Some of the tasks learners will need to complete to achieve the project goals may include:
· Develop a value proposition statement for the organization/unit
· Create a process map and a customer journey/empathy map
· Explore technology options (e.g., application integration, customer experience)
· Identify KPIs for the process and create options for improvement
· Analyze the options using a decision matrix and recommend change
· Create a draft project plan
· Identify bottlenecks and possible mitigation strategies for the project proposal
- What is the main goal for this project?
-
The main goal of this project would be to investigate and suggest improvements for how our organization might standardize and automate the volunteer onboarding process across all the different types of volunteers so there is consistency among the process despite the different needs of each.
- What tasks will learners need to complete to achieve the project goal?
-
Students will complete the Digital Transformation Management (DTM) program founded by Simon Fraser University’s Beedie School of Business to help them with their project. Some of the tasks learners will need to complete to achieve the project goals may include:
· Develop a value proposition statement for the organization/unit
· Create a process map and a customer journey/empathy map
· Explore technology options (e.g., application integration, customer experience)
· Identify KPIs for the process and create options for improvement
· Analyze the options using a decision matrix and recommend change
· Create a draft project plan
· Identify bottlenecks and possible mitigation strategies for the project proposal
- How will you support learners in completing the project?
-
Throughout the project participant teams will work directly with the participating organizational contact/project mentor who will provide information and regular feedback.
DTM faculty will also provide feedback and guide students in the proper application of the concepts.
Students can complete this project without any prior knowledge of the company or business unit and their processes but will be expected to research and learn as the project evolves.
About the company
- https://scienceworld.ca
- 51 - 200 employees
- Non-profit, philanthropic & civil society
Science World is a charitable non-profit and science centre based in Vancouver, BC that engages learners across the province in STEAM (science, technology, engineering, art & design and math).
Visitors to our iconic geodesic dome explore interactive, hands-on exhibits and galleries that nurture their process of discovery and inspire connection with their natural, physical and built environments. Participants in our outreach programs—students, teachers and families in every region of BC—access the experience of Science World through virtual visits from scientists, livestream science shows, and weekly afterschool STEAM mentorship.
At Science World, we inspire the next generation of problem solvers, world changers and nerds.
