LevelUp: Consulting and Services Development (3/3)

Closed
CCIA Solutions Inc.
Calgary, Alberta, Canada
Clair Kim
Founder / CEO
(100)
4
Project
Academic experience
120 hours per learner
Learner
Canada
Advanced level

Project scope

Categories
Communications Change management Product or service launch
Skills
marketing retention rate consulting management communication problem solving blueprinting operations research three-phase
Details

** This opportunity is only available for students that are a part of the LevelUP program.

To increase our service quality, client retention rate, and client satisfaction score, we’ve designed a 3 phase project around consulting / services development.

In completing this project, we’re looking for one student with a strong background in human resources and marketing paired with analytical problem-solving skills and fantastic communication skills.

This phase is a continuation of phase 2 to ensure that we have strong processes and services delivery going into 2023. The preference will be given to a student coming from phases 1&2 (contingent on how well we've worked together, of course).

The target start date for this phase is November.

Deliverables

Depending on their existing skills, background knowledge, and availability, the student may engage in some or all of the following:

  • Assist with client management tasks such as creating client deliverables, attending client meetings, organizing client notes, administrative work, creating client profiles, compiling case studies
  • Continue building out the improved processes and blueprints
  • Identifying rooms for improvement on the existing processes and services
  • Assist with services operations tasks such as determining services needs, research, analysis, solutions development, beta testing
  • Assist in internal consulting tasks such as creating new services, strategy audit, project brief creation

Deliverable may include:

  • One service delivery blueprint/process completed
  • New processes built out
  • Roadmap of services to introduce for 2023
Mentorship
  • Project management program sponsored by the company
  • Asynchronous check-in via Slack
  • 1:1 check-in's (weekly basis unless otherwise arranged, about an hour long)
  • Working in virtual HQ together in case there are ad-hoc questions, on-the-spot brainstorming / tutorials etc
  • Training sessions (as needed)
  • Optional development workshops

About the company

Company
Calgary, Alberta, Canada
2 - 10 employees
Business & management
Representation
Minority-Owned Women-Owned BIPOC-Owned Small Business

We are a minority-owned consulting group dedicated to empowering hyper-growth startups and quality focused brands.

Home to:

- Allennials at Work: DE&i consultancy for high-growth enterprises.

- Clairly Designed: Driving operational excellence to support hyper-growth startups through our fractional COO services, recruitment, workflow audits, and various training programs.

- Crimson Talent Group: Connecting B2C brands with high-caliber talents for UGC and influencer marketing partnerships.