Ticket/Support System Market Research Project

Closed
BoardSpace
Ottawa, Ontario, Canada
Pat Crosscombe
Founder & CEO
(29)
4
Project
Academic experience
50 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Market research
Skills
information gathering management market research
Details

The main goal for the project is to conduct market research interviews with condo and HOA management companies to investigate their interest in a ticket/support system.


This will involve understanding the needs and pain points of these companies and determining if there is a demand for a system like the one BoardSpace offers.

Deliverables

- Conducting interviews with condo and HOA management companies to gather information on their current processes and pain points.


- Analyzing the data collected from the interviews to identify common needs and trends.


- Creating a report summarizing the findings and recommendations for the development of a ticket/support system.

Mentorship

Preparation of any relevant resources and assets in advance of the kickoff call


Be available for a regular weekly check-in call


Be responsive throughout the collaboration to ensure progress is not blocked.


About the company

Company
Ottawa, Ontario, Canada
2 - 10 employees
Technology, It & computing

BoardSpace is an online portal for the volunteer directors and administrators of condos, HOAs, non-profits and charities. BoardSpace overcomes the daunting task of looking after hundreds of documents, attending lots of meetings, preparing agendas, approving minutes and keeping on top of to-lists by providing boards with the tools to get their work done more efficiently and in less time.

Pat Crosscombe founded BoardSpace due to her experience on a condo board. BoardSpace is on a mission to organize the boards of directors of the world and was built by a team that understands the needs of condo and non-profit boards.