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Sales Process Optimization

Open
INTOCHARGE
INTOCHARGE
Toronto, Ontario, Canada
Nasim Naderi
Nasim Naderi
Employer
(1)
3
Project
Academic experience
60 hours of work total
Learner
Anywhere
Intermediate level

Project scope

Categories
Operations Sales strategy
Skills
sales process lead generation sales operations research scripting
Details

Our company is hoping to improve our sales process to improve our ROI and overall operations. In this project, students will evaluate our current sales process, determine bottlenecks, and create recommendations as well as new training materials. Based on research and best practices you will develop new scripts for our sales staff to use to improve the quality and quantity of leads generated and increase the conversion rate.

This will involve several different steps for the students, including:

  • Evaluating our current sales process by speaking with sales representatives and examining our handbook and protocols.
  • Researching industry sales processes and lead generation strategies.
  • Create recommendations that will improve our leads and conversion rate.
  • Writing new sales scripts for both phone calls and emails.
  • Creating an updated sales process handbook.
Deliverables

By the end of the project, students should complete the following list of activities (this is basically a retelling of the steps above):

  • Evaluated our current sales process.
  • Researched competitors' sales processes.
  • Created recommendations on how to improve our sales process.
  • Written new sales scripts to generate better leads.
  • Created an updated sales process handbook.

Bonus steps would include:

  • Creating multiple versions of the sales script tailored to our different products/services.

Final deliverables should include

  • A sales process handbook with general information and scripts.
  • A report with all research, recommended solutions and an implementation plan.
  • A 20-minute presentation on the report and handbook.
Mentorship
Domain expertise and knowledge

Providing specialized, in-depth knowledge and general industry insights for a comprehensive understanding.

Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Climate action

About the company

Company
https://intocharge.com
Toronto, Ontario, Canada
2 - 10 employees
Construction, engineering & trades, Environment
Representation
Minority-Owned Women-Owned Small Business Family-Owned Sustainable/green
+ 2

At INTOCHARGE, we position ourselves as a comprehensive hub for sustainable solutions, offering an all-inclusive range of services and products tailored to EV charging, battery, and solar needs. As a licensed electrical consultant, we specialize in providing expert consultation for various electrical projects, with a particular focus on battery, solar and EV charging infrastructure. Our expertise extends to guiding clients through the complexities of selecting and installing the right battery, solar and EV charging solutions for their unique needs. In addition to consultation, our role as an electrical contractor enables us to deliver end-to-end installation services. We ensure a seamless integration of battery, solar and EV charging stations into our clients’ electrical systems, adhering to the highest safety and quality standards. Our team of skilled professionals manages every aspect of the installation process, from initial site assessment to final testing and commissioning.
Furthermore, as electric vehicle supply equipment providers, we offer a diverse range of charging solutions. Our products are designed to cater to various requirements, whether for residential, commercial, or public use. They are characterized by their robustness, user-friendly interfaces, and adaptability to different EV models.
Our unique blend of consultation, installation services, and product offerings makes INTOCHARGE a one-stop destination for all solar, battery, and EV charging needs, ensuring a comprehensive, hassle-free experience for EV and home owners.