We want to conduct usability testing for our beta app to design and test a new onboarding sequence. Learners will join an active team testing and iterating on our closed beta mobile app. Our goal is to increase our retention, decrease churn, and build a more exciting and engaging onboarding experience.

1. Create Project Plan- Identify milestones and set a timeline for the project
2. Review requirements and existing designs- Familiarize themselves with the existing product to understand the requirements, design work, and feedback that already exists, and to identify gaps to be filled in the next stage.
3. Design Audit- audit the current user flow to identify pain points, bottlenecks, and areas for improvement
4. Competitive research - analysis of direct or indirect competitors' design strengths and weaknesses, with actionable recommendations
5. User research- research plans, screener surveys, user interviews, and/or persona development to better understand users
6. Usability testing- summary of key findings and recommendations or documentation of testing sessions to understand users' experience of and interaction with your product
7. Redesign and/or redesign recommendations- design improved flows for the distinct user types. Workshop ideas and turn those into wireframes or mockups that show exactly how the solution could work
8. Finalize- Handoff all deliverables and findings in a package that allows for your work to be easily understood and incorporated into future projects.

• Preparation of any relevant resources and assets in advance of the kickoff call
• Regular weekly check-in call
• Responsive throughout the collaboration to ensure progress is not blocked
• Allow the learners to share the work they do for us in job search materials
• Exposure to existing designers and engineers
• Resource for future job opportunities